Privacy Policy

Last Updated: March 15, 2024

1. Introduction

Welcome to StyleVibe ('we,' 'our,' or 'us'). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylevibe.com (the 'Website'), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. By accessing or using our Website, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Register for services
• Subscribe to our newsletter
• Request information about our services
• Provide feedback or contact us

The personal information we may collect includes, but is not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Service preferences

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on pages
• Other statistics

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our Website.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our Website
• To notify you about changes to our Website or services
• To provide customer support
• To gather analysis or valuable information so that we can improve our Website and services
• To monitor the usage of our Website
• To detect, prevent, and address technical issues
• To fulfill any other purpose for which you provide it
• To provide personalized styling recommendations and services
• To process and complete transactions, and send related information including confirmations and invoices
• To send administrative information such as appointment confirmations, payment processing, and service updates
• To send promotional communications such as special offers, promotions, and new services (if you have opted to receive such communications)

4. Disclosure of Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.4 Protection of Rights

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Third-Party Analytics and Advertising

We may use third-party analytics services such as Google Analytics on our Website. These service providers may use cookies, web beacons, and other technologies to collect information about your use of the Website and other websites, including your IP address, web browser, pages viewed, time spent on pages, and links clicked.

We use this information to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites, and better understand your online activity. For more information about how Google uses your data, visit https://policies.google.com/privacy.

We also use Facebook Pixel to track user behavior and conversions on our Website. This tool allows us to measure the effectiveness of our advertising by understanding the actions users take on our site. For more information about Facebook Pixel and how Facebook uses your data, visit https://www.facebook.com/policy.php.

6. Data Retention

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us plus two years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We may ask you to verify your identity before responding to such requests.

7.1 Email Marketing

If you have opted to receive marketing emails from us, you can opt-out at any time by clicking the 'unsubscribe' link at the bottom of our emails or by contacting us directly. We will process your request as quickly as possible, but please note that it may take up to 10 business days to update our systems.

7.2 Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may not function properly.

8. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.

9. International Data Transfers

Our Website is operated in the United Kingdom. If you are located outside of the UK, please be aware that information we collect will be transferred to, processed, and stored in the UK. The data protection laws in the UK may differ from those of the country in which you are located.

If you are a resident of the European Economic Area (EEA), you have certain rights and protections under the law regarding the processing of your personal information. We ensure that your information is protected when transferred outside the EEA by using Standard Contractual Clauses approved by the European Commission or by relying on other legal transfer mechanisms.

10. Children's Privacy

Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us